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Average Rating: 2.25

Based on 1 user review

One User Review:

  1. Spunkey (no link provided) said:

    Absolutely flawless on the service they provide. The only downtime we’ve had in 3 years was when the MySQL databases we’re unavailable for about 4 minutes.

    However, their customer service is very lacking. They are available on the telephone, however they redirect all enquiries to their tech support team, who very rarely reply to requests unless you pester them. Also, if you have a dedicated server hosted on their premises, other than checking hardware problems, they are completely unwilling to help, or even reply to messages.

    So, if you’re technically competent in managing IIS, Exchange, DNS, SQL etc, or know somenoe who is, Hostway are fantastic. Otherwise, I’d suggest shopping around a little longer.

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